The technology gap refers to the disparity in access, use, and exploitation of digital technologies. Companies and developing economies often struggle to adopt new technologies due to financial, educational, and infrastructural barriers. This imbalance directly impacts productivity, innovation, and the ability to compete in an increasingly digital marketplace. Companies without adequate access to technology may miss out on opportunities for growth and efficiency.
AI can act as an agent of transformation by reducing these barriers. Among the main benefits of AI to bridge the technology gap are
Intelligent Automation, where small companies can adopt AI-based automation tools to optimize processes, reduce operational costs, and increase efficiency without the need for large investments in technology;
Access to Knowledge and Training, where machine learning platforms can customize training and educational content, facilitating the training of professionals and making knowledge accessible to a wider audience;
Data Analysis and Decision Making, where small businesses and local governments can use AI to analyze large volumes of data and make more informed decisions, improving resource allocation and market predictability; and
Low-Cost and Highly Scalable Solutions, where AI-based software, often available as cloud services, enables companies to adopt advanced technologies without the need for robust infrastructure.
For AI to truly be a tool for technological inclusion, some strategies are fundamental, such as: Investment in Education and Training, where Professionals need to be trained to understand and use AI effectively;
Public-Private Partnerships, where governments and companies can collaborate to finance and democratize access to AI solutions;
Development of Digital Inclusion Policies, where regulations and incentives can facilitate the adoption of AI in less digitalized sectors;
Use of Explainable and Transparent AI, where AI tools must be accessible and understandable to ensure that users without technical expertise can adopt them with confidence; and
Partnerships between Universities and Companies, where this synergy can result in more agile innovation, training of qualified professionals and greater competitiveness for all involved, in addition to accelerating the research and development of new AI-based solutions.
Finally, Artificial Intelligence has the potential to significantly reduce the technology gap by making access to advanced solutions more inclusive and accessible. With strategic planning and investment in training, AI can transform economies, drive innovation and ensure that more people and companies participate in the digital revolution. The future of technology must be collaborative and equitable, and AI can be the key to this transformation.
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